Retail has seen the most significant drop in compensation satisfaction of any sector in 2025 (BambooHR, 2024). This isn’t just a statistic for store managers — it’s a daily reality. With turnover rates for part-time retail roles as high as 85% and frontline compensation falling behind inflation, even the best managers struggle to keep their teams intact and motivated. The True Cost of Retail Turnover Impact: For a 20-person store, replacing just five staff members yearly can cost $25,000 or more in hiring, training, and lost sales. Why Retail Employees Leave—And What Makes Them Stay Recent surveys reveal the top reasons for retail turnover: Flexible, Personalized Benefits: The Small Business Advantage You may not be able to match big-box stores on pay, but you can compete — and win — by offering what they often can’t: flexibility and choice. Modern benefits platforms like LIVD empower you to give employees flexible benefits they can use on what matters most to them, from transportation and wellness to childcare and professional development. How to Stand Out in a Competitive Retail Labor Market The Bottom Line With compensation satisfaction at an all-time low, retail turnover is more costly than ever, but it’s not inevitable. Investing in flexible, relevant benefits and listening to your team can build loyalty, reduce churn, and create a store culture that attracts and keeps top talent, even on a small business budget. Supporting Retail Teams, Every Day Retail leaders face more pressure than ever — from shrinking margins to high turnover and shifting employee expectations. But you don’t need a big-box budget to build a loyal, high-performing team. By offering flexible, personalized perks and genuinely listening to your staff, you can create a workplace where people want to stay and grow. At LIVD, we’re here to help retail owners and managers compete for top talent, without the complexity or cost of traditional benefits. Our platform makes it simple to deliver meaningful perks, streamline admin, and show your team they matter. Sources & References:

When the world feels shaky—economically, socially, or organizationally—your team feels it too.  Whether it’s a looming recession, internal restructuring, or external uncertainty, these moments test more than your operations—they test your culture. And for small and medium-sized businesses, where every person plays a vital role, how you support employees during turbulent times can either deepen loyalty or drive disengagement. Let’s break down why that matters—and what you can do about it. Why Employee Support Matters More Than Ever When uncertainty rises, so does stress. According to the American Psychological Association, 59% of employees say work is a significant source of stress—and that number spikes during times of change. The consequences?📉 Lower productivity📉 Higher turnover📉 Decreased morale📉 Lost trust But here’s the opportunity: SMBs that show up for their people during tough times earn long-term commitment and respect. Companies that invest in employee well-being see lower absenteeism and turnover rates. What Real Support Looks Like (Beyond Free Coffee) It’s not about grand gestures—it’s about consistency, care, and creating a sense of stability in an unstable time. Here are five things you can do to support your team through turbulence: 1. Be Transparent, Even If the News Isn’t Good People can handle tough news—what they can’t handle is being left in the dark. Be honest about what’s happening, what it means, and how it might impact them. Even just saying “we don’t have all the answers yet” builds trust. Leaders who are transparent build psychological safety, which is a key component of employee engagement. 💬”The impact of psychological safety extends far beyond the soft stuff: it substantially contributes to team effectiveness, learning, employee retention, and—most critically—better decisions and better performance.” McKinsey 2. Offer Flexibility Where You Can Turbulent times don’t just hit at work—they affect families, finances, and mental health. Offering flexibility (in hours, location, or workload) gives people space to deal with life while staying connected to their job. This kind of flexibility is no longer a nice-to-have. 72% of employees who are dissatisfied with the current level of job flexibility are likely to look for a new job within the next year. 3. Recognize and Appreciate, Often When people are stressed or uncertain, appreciation can be an anchor. Don’t wait for major milestones—recognize effort, resilience, and the small wins that keep the wheels turning. At LIVD, we believe in lifestyle-based recognition—letting people choose rewards that fit their life, from a fitness class to a night out or even pet care. 4. Support Mental and Emotional Well-being Burnout is real—and during turbulent times, it’s even more widespread. Normalize conversations about mental health, encourage breaks, and point employees toward resources that can help. 💡 Pro tip: Consider using LIVD to offer custom lifestyle benefits that support well-being, like mindfulness apps, wellness retreats, or home office upgrades. 5. Let Them Help Shape the Path Forward Want to build loyalty? Involve your people in decisions that impact them. When employees feel heard and trusted, they’re more engaged—even when things aren’t perfect. This could mean gathering feedback, co-creating solutions, or simply asking: “What would help you feel more supported right now?” What Makes LIVD Different? LIVD was built to help small and growing businesses take better care of their people—especially when times get tough. We offer personalized lifestyle benefits that make employees feel recognized, supported, and valued in real ways. No one-size-fits-all perks. No admin headaches. Just simple, human recognition that works. Final Thought: The Moment to Show Up Is Now You don’t need a huge budget to build a culture of care—you just need intention, consistency, and the right tools. Supporting your people when it matters most doesn’t just help them—it builds a workplace they want to stick around for. If you’re looking for a partner in making that happen, LIVD’s got your back. 👉 Learn more about how we help teams thrive through change